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Gift Certificates

Gift Certificates

Gift Certificates are no longer being sold

Many have made great memories thanks to their friends who generously shared our gift certificates!

If you have gift certificates, we welcome you to use them this summer. Just follow the directions on your certificate(s) to redeem.

We are no longer selling gift certificates.

IMPORTANT

We really, really, really want to stress to anyone who has or who has generously given gift certificates to please make sure to that they are used this summer.

As many of you know, we are retiring at the end of this season. If the company and The Prairie Lily continue on with new owners past this summer, all gift certificates will be honoured as a sale condition.

Now, here’s the really important part: If this is the company and The Prairie Lily’s last summer in operation and the business closes, this summer will be the last opportunity to use any and all gift certificates. Since we do not know what the future holds for the business at this time, we highly recommend that anyone holding gift certificates redeem them this summer.

To reiterate – and we don’t want to be blunt or sound mean, but we need to be clear: If gift certificates are not redeemed this season, they will be forfeited if the business closes at the end of the summer. Just like any other business, regardless if they’re actively operating or closing, certificates are not refundable and there is no cash back. Also, if someone gave you a gift certificate and you don’t remember where you put it, please do an all-out search for it as lost gift certificates will not be replaced. (Gift certificates were not shipped or mailed. Your certificate(s) and your receipt were emailed to the purchaser. The Gift Certificate is a pdf file that you need to open and print.)

So, please – redeem any gift certificates in your possession or remind anyone you know who does and join us this summer. We really do want to welcome you aboard!

Thanks for you understanding!

Many have made great memories thanks to their friends who generously shared our gift certificates!

If you have gift certificates, we welcome you to use them this summer. Just follow the directions on your certificate(s) to redeem.

We are no longer selling gift certificates.

IMPORTANT

We really, really, really want to stress to anyone who has or who has generously given gift certificates to please make sure to that they are used this summer.

As many of you know, we are retiring at the end of this season. If the company and The Prairie Lily continue on with new owners past this summer, all gift certificates will be honoured.

Now, here’s the really important part: If this is the company and The Prairie Lily’s last summer in operation and the business closes, this summer will be the last opportunity to use any and all gift certificates. Since we do not know what the future holds for the business at this time, we highly recommend that anyone holding gift certificates redeem them this summer.

To reiterate – and we don’t want to be blunt or sound mean, but we need to be clear: If gift certificates are not redeemed this season, they will be forfeited if the business closes at the end of the summer. Just like any other business, regardless if they’re actively operating or closing, certificates are not refundable and there is no cash back. Also, if someone gave you a gift certificate and you don’t remember where you put it, please do an all-out search for it as lost gift certificates will not be replaced. (Gift certificates were not shipped or mailed. Your certificate(s) and your receipt were emailed to the purchaser. The Gift Certificate is a pdf file that you need to open and print.)

So, please – redeem any gift certificates in your possession or remind anyone you know who does and join us this summer. We really do want to welcome you aboard!

Thanks for you understanding!

Have questions? we have answers!

*Q: What happens if there is a balance left on the gift certificate?
When a gift certificate redeemed for less than its full value, the certificate holder is automatically issued a new gift certificate for the balance. This can be applied to another cruise or drinks (non-alcoholic or alcoholic) or snacks when on board.

Q: Is there anything else holders of gift certificates should know?
Yes! Gift certificates:

  1. do not expire as long as our company exists
  2. cannot be refunded, even it if it lost or stolen (so be sure to use it!)
  3. have a unique code to use for redemption. Gift certificates are redeemable by anyone who has access to the gift certificate code, so the purchaser and recipient are responsible for keeping the gift certificate code secure.
  4. the recipient must accept the policies associated with the cruise at the time they redeem the gift certificate.
  5. are not available for persons under two years old. They board free!

In addition, please know that:

  1. *Cruise prices are subject to change without notice.
  2. A Gift Certificate is not a ticket for a cruise.  You must make a booking and redeem the Gift Certificate for a ticket.
  3. GST and PST are applied to ALL cruises.
  4. No cash back.
  5. All prices are in Canadian dollars.